The ROI Dilemma: Measuring Results of Your Learning Programs
Speaker: Karen Hebert-Maccaro
Significant resources are being allocated to training and development across most organizations, but many companies still find themselves unsure of results. The return on investment formula is a financial calculation, but learning is a human behavior and needs a human calculation. L&D can’t prove ROI using the same methods other parts of the business do. So how can L&D professionals prove investments in employee development actually produce results?
In this webcast, Karen Hebert-Maccaro, chief content officer at O’Reilly, will:
- Explain why ROI needs to be redefined for learning initiatives and the narrative shifted from causation to correlation.
- Discuss how to correlate learner engagement with other critical organization metrics to tell an important story about the value of L&D investments.
- Show you how to leverage Kirkpatrick’s model of assessment and create a targeted strategy around level three and four assessments.
- Provide guidance on how to talk with your business leaders and other stakeholders about learning and argue “table stakes, not sweepstakes.”
