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Measurement & Evaluation

Measuring the Impact and ROI in Learning and Development

Speaker: Jack J. Phillips

This session will explore how measurement systems have evolved in learning and development to include more executive friendly data. This session explores the types of data that sponsors and key stakeholders want and need to see to show the value of learning and development. It describes the types of data that should be collected, how they are collected and how they are used. This session also shows how the financial ROI is being developed particularly to meet requests from senior executives. Objectives: After completing this session, participants should be able to: Identify the trends in measurement and evaluation Describe the five levels of evaluation Explain what is necessary to measure the impact of ROI in learning and development Plan Next Steps

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