Elevating Virtual Facilitation: A Case for Performance Standards
Speaker: Moe Poirier, Jennifer McRae
Virtual learning is the new normal, but how do we ensure consistency and quality? Learn why one multinational banking and financial services organization made it a strategic priority to establish clear performance standards for virtual facilitators. Take a tour of the competency framework and get hands-on time with the tools used to coach and train facilitators across the organization.
