Develop Conflict Resolution Ninjas: Attain New Levels of Collaboration
Speaker: Jim Ferrell
In the U.S., employees spend 385 million hours per year on conflict resolution, and research shows that executives feel a greater need to improve their conflict management skills than skills of any other type. In this session, you will learn the real cause of conflicts and core principles and methods to help you and others become conflict-resolution ninjas. This session was recorded at the ATD 2019 International Conference & EXPO, May 19 - 22, 2019 in Washington D.C.
