Chatbots: A Practical Use of AI for Training (Part III): Why Use a Chatbot for Training?
Speaker: Vincent Han
Vincent makes the argument that learning organizations should meet people where they are. He also discusses the strategic use of programmatic chatbots, suggesting chatbots can help stem knowledge loss after training and other types of learning. Finally, Vincent provides an example of how his team developed its own chatbot to improve engagement among the company's employees.
