From the TechKnowledge 2016 Conference: Companies spend millions of dollars on technology and communication tools like WebEx, Lync, and Yammer, yet much of that money is wasted because people don't adopt the tools or use them effectively. In this session, you'll learn why smart, engaged people don't adopt technology, along with proven tips for rolling out tools so they get used. If you are a leader responsible for rolling out technology to your people, or are involved in the training or support of these tools, this session is for you.